Introduction

MSC Belgium Operations department is divided in 3 operational desks, each with their specific task inside the company.

1.Operations department

OPS dept is existing of 3 persons rotating in a weekly shift system were 1 person is on duty 24 hours / day – 7 days per week. (A list of who is on duty will be announced on the MSC Belgium web-site)

This person is also responsible for the transhipment recap where we report all transhipment connections towards our fellow agents and principal.

The second person is working at the office to assist import and export departments in the daily work.

The third person is working at MSC Home Terminal taking acting as a “liaison officer” between MSC Belgium – MSC Planning dept – MSC Home Terminal (stevedores)

2. Transhipment supervisor

TS Supervisor department existing of 4 persons. Their job is mainly to relief the export departments from their operational work and ensure a proper forecasting is done towards the planners and principal. Like this we avoid last minute surprises like overbooking, roll overs. Each person is responsible for a number of trades.

3. Imo desk

For the moment we have 1 person representing MSC Belgium Imo desk. This does not mean that all IMO formalities are done by this person. In fact all daily jobs are performed directly by the import and export departments.

We provide our import and export departments with the necessary guidelines for IMO bookings within MSC’s own booking system (MAXS).

We are also in frequent contact with port authorities / MSC Imo department to comply with local regulation and IMDG codex rules

In special cases we are always at the disposal for the various departments.



       

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